Shipping + Returns

We ship all orders within 3 - 5 business days of receiving your order and often within 1 day of the order unless it is the holiday season. All orders will receive automatic package tracking. We cannot be responsible for missing packages when your address information has been incorrectly provided or for packages damaged in transport (including those affected by temperature).

 

Local to us?  During checkout, choose LOCAL PICKUP at Taylor Made Organics for FREE pickup and we will email you when your order is ready to arrange a pickup time. 

In a rush to get your order?  Please choose express shipping at checkout.

RETURN POLICY

Taylor Made Organics has a 14-day return policy. You can return items up to 14 days after they arrive. After 14 days, returns cannot be processed. When receiving items, ensure they are unopened, unused, and in the original packaging.

 

Non-returnable items: Makeup, Samples, C-herb, and Gift Cards. Items not in their original condition, damaged, used, or missing parts for any reason will not be eligible for a credit. Please keep in mind that Taylor Made Organics products are made in small batches, and slight variations may exist. However, every effort is made to avoid this.

 

Access Order History on your Mammoth Nation Account Details page to initiate a return.

 

Please send your return to:

Taylor Made Organics

c/o return

13643 South East Side Hwy

Port Republic, VA 24471

 

If you receive an incorrect order, please contact Taylor Made Organics about your issue immediately upon receipt. Please take a photo of the order received for reference.

 

If you have additions or corrections to your order, please contact Taylor Made Organics Customer Service immediately after placing your order. If it has not been processed, every effort will be made to revise the order.

 

REFUND CREDIT (if applicable)

 

Once your return is received and inspected, you will be notified of the status of your return. If your return is approved, your credit will be processed (minus shipping charges), and store credit will automatically be applied to your account. An email will follow with the credit amount and a code to use toward your next order.

FIRST-TIME ORDER POLICY

A first-time order discount is available when you sign up for our newsletter. Once you enter your email address, the code will appear. Exclusions apply. Free Shipping is valid after the discount is applied. 

SALE POLICY

It cannot be applied to past or recent orders. Exclusions apply. Free Shipping is valid after the discount is applied. The sale ends on the specified date at 11:59 pm EST.